Question 1

Do I need an account?

Accepted Answer

Yes. Creating an account allows you to access your order history, save your information, and communicate securely with our office.

Question 2

How do I send a message?

Accepted Answer

After logging in, click the chat icon in the bottom-right corner of your screen to start a conversation.

Question 3

Can I view my previous orders?

Accepted Answer

Yes. You can view your complete order history and quickly reorder products you've purchased before.

Question 4

Can I update my information?

Accepted Answer

Yes. You can update your contact information, shipping addresses, and saved payment methods directly from your account.

Question 5

Can I save my payment information?

Accepted Answer

Yes. Securely save payment methods for faster checkout and easier future orders.

Question 6

I already have an account. Do I need to create a new one?

Accepted Answer

No. Simply log in using the email address you used when placing an order or creating your account

Question 7

Need help accessing your account?

Accepted Answer

Contact our office and we'll be happy to assist you.

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Frequently Asked Questions